TinyVoca Support

TinyVoca teaches first words for beginners of all ages — fully offline, with no ads and no tracking. Here is how to fix the most common things, and how to reach a human.

Contact

Email: kittisak.singrak@gmail.com

Include your device model and iOS version if you can — it makes issues much faster to pin down. We reply to every email.

Restore your purchase

Bought TinyVoca Full on this Apple ID before? You never need to buy twice.

  1. Open TinyVoca and tap the settings gear (⚙️) in the top-right corner.
  2. Scroll to Purchase and tap Restore purchase (or tap Restore in the Paywall).
  3. Make sure you are signed in to the App Store with the Apple ID you used to buy.

Still stuck? Email us and we will sort it out.

Reset progress

Settings & Stats → Reset progress. This clears stars, stickers, favourites and learning stats from this device. It cannot be undone.

Frequently asked

Does TinyVoca collect any data?
No — nothing is collected, sent or sold. See the privacy policy.

Why is there no sound?
The iPhone's silent switch also mutes TinyVoca's voice, and Settings & Stats has its own Pronunciation switch — check both.

How do I record my voice?
Switch on Repeat After Me in Settings & Stats. iOS will ask for microphone permission the first time. Recordings stay on the device and are never uploaded.

About the app

Email support